Payoneer Germany Status Page
All Systems Operational

About This Site

Welcome to Payoneer Germany's (previously: optile's) status page for real time information on our system performance! If there is any interruption in our service, you will find a note posted here.
If you have any questions regarding our system or service, please feel free to contact us: optile.zendesk.com

ECI - Production Service Type I (Critical Payment Operations) ? Operational
ECI - Production Service Type II (Non-Critical Payment Operations) ? Operational
Production Service Type III (Non-Payment Operations) ? Operational
Test Service Type IV (Developer Systems) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We wish to inform you that we will release improvements to the Open Payment Gateway (OPG) in version 2.4.10.


LIVE release will occur on Wednesday, 03 Feb 2021.

Transactions should not be disrupted during the release.

We anticipate access to the Merchant Portal may be degraded during this release, so it will be performed during a period of lowest traffic on each environment.


This system release includes the following:

• Netcetera 3DS provider support for 3DSv2.1
• Support of recurring transaction flow through Klarna Widget
• New Twint payment method support via Saferpay
• Small bugfixes related to 3DSv2 corner cases
• 3DS2 "Lightbox" authentication flow for Payment Widget v3 to enable a native-like authentication experience without leaving the merchant shop
• Localisation overrides - override any Payment Page Widget v3 label in a semi-automated fashion, changes will be reflected instantly
• Various Payment Page Widget v3 UI improvements
• Bulgarian language updates
• Fix for PayPal JS on Internet Explorer 11

If you have any questions, please do not hesitate to directly contact our support team at support@optile.net.

Kind regards,

The optile Support-Team
Posted on Jan 14, 15:02 CET
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021
Completed - The scheduled maintenance has been completed.
Jan 20, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 14:00 CET
Scheduled - We wish to inform you that we will release improvements to the Open Payment Gateway (OPG) in version 2.4.10.

Sandbox release will occur on Wednesday, 20 Jan 2021.

LIVE release will occur on Wednesday, 03 Feb 2021.

Transactions should not be disrupted during the release.

We anticipate access to the Merchant Portal may be degraded during this release, so it will be performed during a period of lowest traffic on each environment.


This system release includes the following:

• Netcetera 3DS provider support for 3DSv2.1
• Support of recurring transaction flow through Klarna Widget
• New Twint payment method support via Saferpay
• Small bugfixes related to 3DSv2 corner cases
• 3DS2 "Lightbox" authentication flow for Payment Widget v3 to enable a native-like authentication experience without leaving the merchant shop
• Localisation overrides - override any Payment Page Widget v3 label in a semi-automated fashion, changes will be reflected instantly
• Various Payment Page Widget v3 UI improvements
• Bulgarian language updates
• Fix for PayPal JS on Internet Explorer 11

If you have any questions, please do not hesitate to directly contact our support team at support@optile.net.

Kind regards,

The optile Support-Team
Jan 14, 15:00 CET
Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 15:12 CET
Update - We are continuing to monitor for any further issues.
Jan 14, 15:12 CET
Monitoring - We have implemented a fix, and are currently monitoring our systems.
Jan 14, 12:56 CET
Update - We are continuing to investigate this issue.
Jan 14, 12:55 CET
Investigating - We are currently experiencing a degradation for response times on our live payment system. Transactions are still going through, and we are currently working on resolving this.

Once we have more information we will update you accordingly.
Jan 14, 12:48 CET
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.