Payoneer Germany Status Page
All Systems Operational

About This Site

Welcome to Payoneer Germany's (previously: optile's) status page for real time information on our system performance! If there is any interruption in our service, you will find a note posted here.
If you have any questions regarding our system or service, please feel free to contact us via: optile.zendesk.com

PST 1 - Critical Payment Operations ? Operational
PST 2 - Non-Critical Payment Operations ? Operational
PST 3 - Non-Payment Operations ? Operational
Test Services - Developer Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
optile - LIVE Update to Authorization Service May 2, 2024 18:00-19:00 CEST
We will be deploying an update to our Authorization Service.
The update for sandbox and live will be carried out on the following dates:

Sandbox: Thursday 18th April 2024 at 13:00 CET
Live: Thursday 2nd May 2024 at 18:00 CET

This deployment will not result in any changes on your part and we do not expect any downtime whilst the update is in progress.

If you have any questions please contract Payoneer Optile support department.

Kind regards,
Payoneer Support
Posted on Apr 11, 2024 - 15:35 CEST
optile - LIVE System Release 2.4.41 May 7, 2024 18:00-20:00 CEST
We wish to inform you that we will release improvements to the Open Payment Gateway (OPG) in version 2.4.41.

Sandbox and Live releases will take place on the following dates:

Sandbox: Tuesday 23/04/2024 at 16:00 CEST
Live: Tuesday 07/05/2024 at 18:00 CEST

This system release does not include any features or bug fixes for Orchestration merchants.

If you have any questions, please do not hesitate to directly contact our support team at optilesupport@payoneer.com

Kind regards

Payoneer Support
Posted on Apr 16, 2024 - 12:03 CEST
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
optile - SANDBOX System Release 2.4.41
Completed - The scheduled maintenance has been completed.
Apr 23, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 16:00 CEST
Scheduled - We wish to inform you that we will release improvements to the Open Payment Gateway (OPG) in version 2.4.41.

Sandbox and Live releases will take place on the following dates:

Sandbox: Tuesday 23/04/2024 at 16:00 CEST
Live: Tuesday 07/05/2024 at 18:00 CEST

This system release does not include any features or bug fixes for Orchestration merchants.

If you have any questions, please do not hesitate to directly contact our support team at optilesupport@payoneer.com

Kind regards

Payoneer Support
Apr 16, 12:02 CEST
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
optile - SANDBOX Update to Authorization Service
Completed - The scheduled maintenance has been completed.
Apr 18, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 13:00 CEST
Scheduled - We will be deploying an update to our Authorization Service.
The update for sandbox and live will be carried out on the following dates:

Sandbox: Thursday 18th April 2024 at 13:00 CET
Live: Thursday 2nd May 2024 at 18:00 CET

This deployment will not result in any changes on your part and we do not expect any downtime whilst the update is in progress.

If you have any questions please contract Payoneer Optile support department.

Kind regards,
Payoneer Support
Apr 11, 15:27 CEST
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
optile - LIVE Security Update
Completed - The scheduled maintenance has been completed.
Apr 15, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 CEST
Scheduled - We will be performing a security update to our live environment on 15th April at 18:00 CEST. During this time you might experience a partial interruption of service.

Kind regards
Payoneer Support
Apr 10, 13:57 CEST
optile - LIVE Update to Authorization Service
Completed - The scheduled maintenance has been completed.
Apr 15, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 CEST
Update - Due to unforeseen circumstances, we will not be able to carry out the live update to our Authorization service as planned tomorrow.

We have now moved the update to Monday 15th April at 18:00 CEST.

Kind regards
Payoneer Support
Apr 9, 11:36 CEST
Scheduled - We will be deploying an update to our Authorization Service.
The update for sandbox and live will be carried out on the following dates:

Sandbox: Wednesday 27th March 2024 at 13:00 CET
Live: Wednesday 10th April 2024 at 18:00 CET

This deployment will not result in any changes on your part and we do not expect any downtime whilst the update is in progress.

If you have any questions please contract Payoneer Optile support department.

Kind regards,
Payoneer Support
Mar 20, 15:34 CET
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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